Dinesh_Excel
Member
Hi Friends,
Need your help for sending automatic mails as reminders through outlook.
Please note the mails should be sent by a mail box not individual account.
Request your help...
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Sample 1
Sub:REMINDER: Customer Care Dashboard for Month - Due Month, YYYY EOD
Hi xxx,
For preparation of the CC Dashboard, can you please provide the following pieces of info:
· Call Centre Highlights
· # of Incoming Calls to Agents (ie. forecast of Calls Offered)
· Positive Feedback from PRESTO Customers of the CSRs from the Call Centre
· % calls resolved in 5 days (if not resolved during call) – <available from December 4>
· # of Inquiries entered via Website
· % Web inquiries resolved in 5 days - <available from December 4>
· # Call Customers transferred to higher level support
If possible, unless otherwise noted, I would like to have this info by end of day Month.
Let me know if you have any questions/concerns.
Thanks,
Signature
Sample-2
Sub:REMINDER: November Device Counts for Presto 3.0
Hi XXX,
This is a reminder to provide November Device counts by EOD December 4, 2015.
If meeting this date is a problem, please let us know when it will be available.
Thanks,
Signature
Sample 3 :REMINDER: Update Dashboard Service Desk Datasheet 2015
Hi Alex,
Please update the SD Datasheet 2015 for November Dasbboard by end of day December 4, 2015.
Thanks,
Signature
Need your help for sending automatic mails as reminders through outlook.
Please note the mails should be sent by a mail box not individual account.
Request your help...
=================================================
Sample 1
Sub:REMINDER: Customer Care Dashboard for Month - Due Month, YYYY EOD
Hi xxx,
For preparation of the CC Dashboard, can you please provide the following pieces of info:
· Call Centre Highlights
· # of Incoming Calls to Agents (ie. forecast of Calls Offered)
· Positive Feedback from PRESTO Customers of the CSRs from the Call Centre
· % calls resolved in 5 days (if not resolved during call) – <available from December 4>
· # of Inquiries entered via Website
· % Web inquiries resolved in 5 days - <available from December 4>
· # Call Customers transferred to higher level support
If possible, unless otherwise noted, I would like to have this info by end of day Month.
Let me know if you have any questions/concerns.
Thanks,
Signature
Sample-2
Sub:REMINDER: November Device Counts for Presto 3.0
Hi XXX,
This is a reminder to provide November Device counts by EOD December 4, 2015.
If meeting this date is a problem, please let us know when it will be available.
Thanks,
Signature
Sample 3 :REMINDER: Update Dashboard Service Desk Datasheet 2015
Hi Alex,
Please update the SD Datasheet 2015 for November Dasbboard by end of day December 4, 2015.
Thanks,
Signature